CRM Manager  (Customer Relation Management Manager).  

As more and more customers are becoming IT literate the volume of internet enquiries is intensifying, meaning that dealing with these leads efficiently, effectively and with a customer friendly approach is increasingly invaluable to our company.

Based at our dynamic Head office as part of our sales team, you will be responsible for dealing with internet enquiries, including managing customer contact and securing site appointments via telephone. This is a responsible role for someone with great communication and organisational skills. An excellent telephone manner,customer friendly approach and practical experience of MS Office will also be essential, as well as the ability to work to tight deadlines Training and development opportunities are available within this role.

Contact Details for Further Information about the Role:

Please send your CV with covering letter to Mrs J Day, Sales Director, David Wilson Homes South Midlands, 1A Fortune Close, Northampton, NN3 9TS or alternatively email your CV to jday@dwh.co.uk.

Do you have a full current UK driving licence? If so please give details of any endorsements.

Do you have previous experience of working within the housebuilding or general construction industry?

Do you have or are you working towards an industry related degree or relevant qualification? If so, please state subject.

If you have been convicted of a criminal offence that is not a spent conviction according to the terms of current legislation, please give details (write none if not applicable):

Please detail your current salary and benefits package.